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Common Questions
Frequently Asked Questions
Register for a free account, complete your KYC verification, then submit a Purchase Request with the item details and your budget. We'll review and send you a quote within 24 hours.
We accept bank transfers (U.S. and Nigerian accounts), Zelle, PayPal, and cryptocurrency. Details are provided in your quote. We never ask for untraceable payment methods.
Typically 2–4 weeks from our U.S. warehouse to Nigeria, depending on the shipping method (ocean vs. air freight). We'll give you an estimated delivery date in your quote.
Yes! Every order gets a tracking number. Log into your dashboard at any time to see real-time status updates — from purchase confirmation to delivery at your door.
We photograph every item before shipping. If something arrives damaged or incorrect, contact us immediately and we'll resolve it — replacement, refund, or credit, depending on the situation.
We handle all U.S. export documentation. Nigerian import duties and customs clearance are the customer's responsibility, though we'll guide you through what to expect.
Almost any U.S. source — online stores, physical retailers, auctions, Facebook Marketplace, Craigslist, and more. If it's legally available in the U.S., we can likely get it.
Our service fee varies by category and order size — typically 5–15% of the item price. The exact fee is always stated in your quote upfront. No hidden charges, ever.