Enter your tracking number for real-time status on your order
Your tracking number is in your dashboard under the order details.
Shipping Questions
Shipping FAQs
Your tracking number appears in your dashboard under the order details once your item has been shipped from our U.S. warehouse.
Typically 2–4 weeks from our U.S. warehouse to Nigeria, depending on the shipping method (ocean freight vs. air) and customs clearance.
We use a combination of air freight (faster, higher cost) and ocean freight (2–4 weeks, more economical). You can choose your preferred method at checkout.
We handle all U.S. export documentation. Nigerian customs clearance fees vary by item type and declared value. We'll advise you on expected amounts beforehand.
Yes. All shipments are covered by cargo insurance. If an item is damaged or lost during transit, we handle the claim and ensure you receive compensation or a replacement.
Yes! Contact our support team once your shipment shows "Arrived in Nigeria" status. We can coordinate with a local delivery partner for door-to-door delivery.